Limited Product Warranty

SYSTEMS

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Lifetime on metal, plastic, and wood component parts
5 years on electrical, lighting, laminate work-surfaces and moving parts
3 yrs on fabric

CASEGOODS

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10 years against failures due to materials and workmanship
Laminate finishes = 5 years
Veneer finishes = 3 years
Ascend II Electric Height Adjustable = 5 years
PHAT tables Pnuematic Height Adjustable = 3 years
Desk Risers = 1 year
Electrical/USB Power Stations = 1 year​
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DESIGN LAB

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Gaming desks and chairs = 3 years
Upholstery is not warranted against routine scratching and scuffing​

METAL FILING/PEDESTALS/STORAGE

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​Limited lifetime warranty against failure due to materials and workmanship
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​OFFICE SEATING

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Lifetime on component parts including pneumatic cylinder, control mechanism, base, and casters
3 years on upholstery fabric and foam against wear and deterioration
Leather is not warranted against routine scratching and scuffing, as leather is subject to minor blemishes in use.​
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RECEPTION/LOUNGE/WOOD/ACTIVE SEATING

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5 years on structural integrity of frame
3 years on seating wood finishes
3 years on upholstery fabric and foam against wear and deterioration (except leather)
Leather is not warranted against routine scratching and scuffing, as leather is subject to minor blemishes in use.​
C.O.M. (customer supplied) fabrics are not warranted by Office Star® Products​

GRAIN, COLOR, FINISHES

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Variation of grain and color are natural, inherent characteristics of wood, a living material. This variation is part of the beauty of real wood and is anticipated in wood furnishings. Therefore, OSP® Furniture is not warranted to match in grain, or color, or texture. It is a natural phenomenon for wood grain to change in color as it ages, and wood finishes are not warranted for color fastness.
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​WARRANTY EXCLUSIONS

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All warranties are limited to the original owner for commercial usage defined as a standard 40 hour work week by persons weighing 250 lbs. or less. This warranty will not cover labor, freight, or damage from misuse, abuse, negligence, alteration, assembly, installation, attachments, accident, vandalism, acts of nature or any other event beyond the control of Office Star® Products. The warranty does not cover cosmetic damage that may result from normal use. Liability for incidental or consequential damage is excluded. The user assumes all risk of injury resulting from use of this product. When usage is more than 40 hours the maximum warranty is 5 years or less.

This warranty applies only to products purchased through authorized OSP® Furniture dealers and products sold within the United States of America and the Commonwealth of Canada. This warranty does not apply to products used for rental purposes.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

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